How To Fix /AIF/API_CUST002 - System configuration requires the usage of a Customizing request


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /AIF/API_CUST -

  • Message number: 002

  • Message text: System configuration requires the usage of a Customizing request

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /AIF/API_CUST002 - System configuration requires the usage of a Customizing request ?

    The SAP error message /AIF/API_CUST002 indicates that there is a requirement for a customizing request in the system configuration related to the Application Interface Framework (AIF). This error typically arises when you are trying to execute or configure an AIF interface, and the system expects certain settings or configurations to be transported via a customizing request.

    Cause:

    1. Missing Customizing Request: The system requires that certain configurations be made within a customizing request, but it has not been created or assigned.
    2. Transport Layer Issues: There may be issues with the transport layer or the transport request itself, which could prevent the necessary configurations from being applied.
    3. Development vs. Production Environment: If you are working in a development environment and trying to move configurations to a production environment without the appropriate customizing request, this error may occur.

    Solution:

    1. Create a Customizing Request:

      • Go to the transaction code SE09 or SE10 to create a new customizing request.
      • Ensure that all necessary configurations related to the AIF are included in this request.
    2. Assign the Customizing Request:

      • If you already have a customizing request, ensure that it is properly assigned to the relevant configuration settings in AIF.
      • You can do this by navigating to the AIF configuration and checking if the customizing request is linked.
    3. Transport the Request:

      • If you are moving configurations from a development environment to a production environment, ensure that the customizing request is released and transported correctly.
      • Use transaction SE01 to manage transport requests.
    4. Check Authorization:

      • Ensure that you have the necessary authorizations to create and manage customizing requests.
    5. Consult Documentation:

      • Review the SAP documentation related to AIF and customizing requests for any specific requirements or steps that may be necessary for your configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer), SE10 (Transport Organizer - Workbench), and AIF Configuration transactions.
    • SAP Notes: Check for any SAP Notes related to the error message or AIF configurations that may provide additional insights or solutions.
    • Community Forums: Engage with SAP community forums or support channels for additional help and shared experiences from other users who may have encountered the same issue.

    By following these steps, you should be able to resolve the error message /AIF/API_CUST002 and ensure that your AIF configurations are correctly set up with the necessary customizing requests.

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