How To Fix /AIF/ALERT004 - Recipient contact not found for &1/&2/&3 and message type &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/ALERT -

• Message number: 004

• Message text: Recipient contact not found for &1/&2/&3 and message type &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/ALERT004 - Recipient contact not found for &1/&2/&3 and message type &4 ?

  The SAP error message /AIF/ALERT004 Recipient contact not found for &1/&2/&3 and message type &4 typically occurs in the context of the Application Interface Framework (AIF) when the system is unable to find a valid recipient contact for a specific message type. This can happen for various reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Cause:
  
  Missing Recipient Configuration: The recipient contact may not be configured in the AIF settings. This could mean that the recipient's details (like email, phone number, etc.) are not set up correctly in the system.
  Incorrect Message Type: The message type specified in the error may not have a corresponding recipient defined in the AIF configuration.
  Inactive or Deleted Recipient: The recipient contact might have been deactivated or deleted from the system, leading to the inability to route messages to them.
  Authorization Issues: There may be authorization issues preventing the system from accessing the recipient's details.
  Data Consistency Issues: There could be inconsistencies in the data that prevent the system from identifying the recipient.
  
  Solution:
  
  
  Check Recipient Configuration:
  
  Navigate to the AIF configuration settings and verify that the recipient contact is correctly defined for the specified message type.
  Ensure that the recipient's details (like email address, phone number, etc.) are correctly entered.
  
  
  
  Verify Message Type:
  
  Confirm that the message type specified in the error message is correctly configured and that there is a valid recipient associated with it.
  
  
  
  Check Recipient Status:
  
  Ensure that the recipient contact is active and has not been deleted or deactivated in the system.
  
  
  
  Review Authorizations:
  
  Check if the user or process trying to send the message has the necessary authorizations to access the recipient's details.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all necessary data is present and correctly linked.
  
  
  
  Logs and Traces:
  
  Review the AIF logs and traces for additional details that might provide more context about the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to AIF for any specific guidance or known issues regarding this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /AIF/CONFIG to access AIF configuration settings.
  SAP Notes: Check SAP Notes for any updates or patches that might address this issue.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.