How To Fix AH916 - Error processing external proration dates

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 916

• Message text: Error processing external proration dates

What causes this issue?

With BAdI ISU_BI_PRORATION (method PRORATION), external proration dates
should be transferred to the billing program.
The data in table x cannot be interpreted as proration dates.

System Response

The system terminates billing.

How to fix this error?

Check your definition of the BAdI to determine how table x is filled.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH916 - Error processing external proration dates ?

  The SAP error message AH916, which states "Error processing external proration dates," typically occurs in the context of financial or controlling processes, particularly when dealing with external proration in SAP. This error can arise due to various reasons related to the configuration or data integrity in the system.
  Causes:
  
  Incorrect Date Ranges: The external proration dates may not be correctly defined or may overlap in a way that is not permissible.
  Missing Configuration: There may be missing or incorrect configuration settings in the proration setup.
  Data Integrity Issues: There could be inconsistencies in the data being processed, such as missing entries or incorrect references.
  Authorization Issues: The user may not have the necessary permissions to process the proration dates.
  System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected errors.
  
  Solutions:
  
  Check Date Ranges: Review the external proration dates to ensure they are correctly defined and do not overlap with other periods.
  Review Configuration: Ensure that the proration configuration is set up correctly in the system. This may involve checking the settings in the relevant customizing transactions.
  Data Validation: Validate the data being processed to ensure there are no missing or incorrect entries. This may involve running reports or using transaction codes to check for inconsistencies.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), or SE11 (Data Dictionary) for debugging and analysis.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to external proration and financial processes to ensure compliance with best practices.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.