How To Fix AH839 - Manual billing &1 cannot be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 839

• Message text: Manual billing &1 cannot be reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH839 - Manual billing &1 cannot be reversed ?

  The SAP error message AH839, which states "Manual billing &1 cannot be reversed," typically occurs in the context of billing processes within the SAP system, particularly when dealing with manual billing documents. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  
  Billing Document Status: The billing document you are trying to reverse may be in a status that does not allow for reversal. For example, if the document has already been settled or if it is linked to a financial transaction that has been completed, the system may prevent reversal.
  
  
  Document Type Restrictions: Certain document types may have restrictions on reversals. If the manual billing document is of a type that does not allow for reversal, this error will occur.
  
  
  Custom Logic or Enhancements: There may be custom logic or enhancements in your SAP system that restrict the reversal of certain billing documents based on specific criteria.
  
  
  Authorization Issues: The user attempting to reverse the billing document may not have the necessary authorizations to perform this action.
  
  
  Solution:
  
  
  Check Document Status: Verify the status of the billing document. If it has been settled or is in a completed state, you may need to follow a different process to correct the billing.
  
  
  Review Document Type: Check the configuration of the billing document type to see if it allows for reversals. If it does not, you may need to consult with your SAP configuration team to understand the implications of changing this setting.
  
  
  Consult Custom Logic: If there are custom enhancements in your SAP system, consult with your ABAP developers or SAP Basis team to understand if there are any restrictions in place that prevent the reversal.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to reverse billing documents. This may involve checking user roles and permissions in the SAP system.
  
  
  Alternative Solutions: If reversal is not possible, consider creating a credit memo or another corrective document to address the issue instead of reversing the original billing document.
  
  
  Related Information:
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Documentation: Review SAP documentation related to billing processes, particularly around manual billing and document management, to understand the expected behavior and limitations.
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF11 (Cancel Billing Document) and VF02 (Change Billing Document) to manage billing documents effectively.
  
  
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  By following these steps, you should be able to diagnose and address the AH839 error in your SAP system.