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Message type: E = Error
Message class: AH - IS-U billing (master data)
Message number: 830
Message text: Specify a rate type that results in the same meter reading group
Different meter reading groups were found for the register in
installations &v1& and &v2& for the period from &v3& to &v4&.
Maintain the rate types: ensure the meter reading group is the same for
all installations in which the register is installed.
Note the following:
The meter reading group is dependent on the rate used to bill the
register in the individual installations. (The meter reading group is
determined by the register operand for the rate.) You must therefore
ensure when entering the rate types that the resulting rates contain
the same meter reading group.
Error message extract from SAP system. Copyright SAP SE.
AH830
- Specify a rate type that results in the same meter reading group ?The SAP error message AH830, which states "Specify a rate type that results in the same meter reading group," typically occurs in the context of utility billing or contract accounts in SAP IS-U (Industry Solution for Utilities). This error indicates that there is a mismatch in the rate types being used for billing or processing meter readings, which should correspond to the same meter reading group.
Cause:
- Rate Type Mismatch: The rate types assigned to the contract account or the billing document do not correspond to the same meter reading group. Each rate type is associated with a specific meter reading group, and if they do not match, the system cannot process the billing correctly.
- Configuration Issues: There may be configuration issues in the rate type settings or meter reading group assignments in the SAP system.
- Incorrect Master Data: The master data for the contract account, such as the rate type or meter reading group, may not be set up correctly.
Solution:
- Check Rate Type Assignment: Verify the rate types assigned to the contract account and ensure they are compatible with the meter reading group. You can do this by navigating to the relevant configuration settings in SAP.
- Review Meter Reading Group: Ensure that the meter reading group assigned to the contract account is correct and that it matches the rate type being used.
- Adjust Configuration: If necessary, adjust the configuration settings for rate types and meter reading groups in the SAP system. This may involve working with your SAP configuration team or consulting the SAP documentation.
- Correct Master Data: If the issue is related to incorrect master data, update the contract account or related master data to ensure that the rate type and meter reading group are aligned.
- Testing: After making the necessary changes, perform a test to ensure that the error does not occur again.
Related Information:
ES32
(to check rate types) or ES33
(to check meter reading groups) to investigate the settings.If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.
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