How To Fix AH796 - Error in user exit EXIT_SAPLE20Q_002

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 796

• Message text: Error in user exit EXIT_SAPLE20Q_002

What causes this issue?

A customer enhancement has caused an error: rate fact group &v1& has
been inserted in the EXIT_SAPLE20Q_002 user exit for F4 help for rate
fact groups. It is not permitted to add rate fact groups to the user
exit.

System Response

Processing is terminated.

How to fix this error?

Check the user exit.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH796 - Error in user exit EXIT_SAPLE20Q_002 ?

  The SAP error message AH796, specifically related to the user exit EXIT_SAPLE20Q_002, typically occurs in the context of the SAP system's handling of certain processes, often related to the logistics or procurement modules. This user exit is part of the enhancement framework that allows for custom code to be executed at specific points in standard SAP processes.
  Cause:
  The error can arise due to several reasons, including:
  
  Custom Code Issues: If there is custom code implemented in the user exit that has errors or is not handling certain conditions properly, it can lead to this error.
  Data Issues: Inconsistent or unexpected data being processed can trigger this error. For example, if the data being passed to the user exit does not meet the expected format or criteria.
  Configuration Issues: Incorrect configuration settings in the related modules can also lead to this error.
  Missing Authorizations: If the user executing the transaction does not have the necessary authorizations, it may lead to this error.
  
  Solution:
  To resolve the AH796 error, you can take the following steps:
  
  
  Check Custom Code: Review the implementation of the user exit EXIT_SAPLE20Q_002. Look for any syntax errors, logical errors, or unhandled exceptions in the code. Debugging the code can help identify the exact point of failure.
  
  
  Data Validation: Ensure that the data being processed is valid and meets the expected criteria. Check for any missing or incorrect data that might be causing the issue.
  
  
  Review Configuration: Verify the configuration settings related to the processes that are triggering this error. Ensure that all necessary settings are correctly configured.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to execute the transaction or process that is causing the error.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Consult Documentation: Review the documentation related to the user exit and the processes it is involved in. This can provide insights into expected behavior and common pitfalls.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues have been introduced.
  
  
  Related Information:
  
  User Exits: User exits are predefined points in the SAP standard programs where you can add your own custom code. They are part of the enhancement framework in SAP.
  Debugging: Use the SAP debugger to step through the code in the user exit to identify where the error occurs.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.