How To Fix AH777 - Following document numbers were deleted from billing orders:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AH - IS-U billing (master data)

  • Message number: 777

  • Message text: Following document numbers were deleted from billing orders:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message AH777 - Following document numbers were deleted from billing orders: ?

    The SAP error message AH777 indicates that certain document numbers have been deleted from billing orders. This message typically arises in the context of billing document processing, where the system is unable to find the specified documents due to their deletion.

    Cause:

    1. Manual Deletion: The documents may have been manually deleted by a user or through a batch job.
    2. Data Consistency Issues: There may be inconsistencies in the database, possibly due to incomplete transactions or errors during data processing.
    3. Archiving: The documents might have been archived, and the system is unable to access them.
    4. Configuration Issues: Incorrect configuration settings in the billing module could lead to this error.

    Solution:

    1. Check Document Status: Verify the status of the billing documents in question. Use transaction codes like VF03 (Display Billing Document) to check if the documents exist.
    2. Review Deletion Logs: If the documents were deleted, check the deletion logs to understand who deleted them and why. This can be done using transaction SLG1 (Application Log).
    3. Restore Documents: If the documents were deleted in error, you may need to restore them from a backup or recreate them if possible.
    4. Data Consistency Check: Run consistency checks on the billing documents to ensure that there are no orphaned entries or inconsistencies in the database.
    5. Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any underlying database issues or to perform a system check.
    6. Review Configuration: Ensure that the configuration settings for billing and document management are correctly set up.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03, VF02, SLG1, and SE11 (Data Dictionary) for further investigation.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
    • Documentation: Review SAP documentation related to billing processes and error handling for additional insights.

    If the problem continues after following these steps, it may be beneficial to engage SAP support for more specialized assistance.

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