How To Fix AH743 - Document &1 has been outsorted

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 743

• Message text: Document &1 has been outsorted

What causes this issue?

The selected document &v1& is an outsorted document for which the
relevant billing documents cannot be reversed for adjustment.

System Response

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH743 - Document &1 has been outsorted ?

  The SAP error message AH743 indicates that a document has been "outsorted," meaning it has been flagged for exclusion from a particular process or workflow. This can occur in various contexts, such as document management, invoice processing, or workflow approvals.
  Cause:
  The document being outsorted can be due to several reasons, including:
  
  Validation Errors: The document may not meet certain criteria or validation rules set within the system.
  Approval Workflow: The document may have been rejected or flagged by a user in the approval workflow.
  Configuration Issues: There may be configuration settings in the SAP system that dictate which documents are processed or excluded.
  User Actions: A user may have manually outsorted the document for review or correction.
  
  Solution:
  To resolve the AH743 error, consider the following steps:
  
  Check Document Status: Review the status of the document in question. Look for any notes or comments that may indicate why it was outsorted.
  Review Workflow: If the document is part of a workflow, check the workflow logs to see if it was rejected or flagged by a user. Address any issues noted in the workflow.
  Validation Rules: Ensure that the document meets all necessary validation criteria. Correct any discrepancies in the document data.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to document processing. Adjust settings if necessary.
  User Communication: If the document was outsorted by a user, communicate with that user to understand the reason and take corrective action if needed.
  Reprocess the Document: Once the issues are resolved, attempt to reprocess the document through the appropriate transaction or workflow.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to view or manage the document (e.g., FB03 for document display, ME23N for purchase orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message AH743.
  Documentation: Refer to SAP documentation or user manuals for detailed information on document processing and workflows in your specific SAP module (e.g., FI, MM, SD).
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.