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Message type: E = Error
Message class: AH - IS-U billing (master data)
Message number: 717
Message text: Billing doc. &1 invoicing doc. &2 deleted by user &3 via report &4
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AH717
- Billing doc. &1 invoicing doc. &2 deleted by user &3 via report &4 ?The SAP error message AH717 indicates that a billing document and its corresponding invoicing document have been deleted by a user through a specific report. This message typically arises in the context of billing and invoicing processes within the SAP system, particularly in the Sales and Distribution (SD) module.
Cause:
- User Action: The error is triggered when a user manually deletes a billing document and its associated invoicing document. This could be part of a data correction process or an error in document processing.
- Report Execution: The message specifies that the deletion was performed via a particular report, which could be a standard SAP report or a custom report designed for document management.
- Data Integrity Issues: Deleting documents can lead to inconsistencies in the system if not handled properly, especially if there are dependencies on those documents (e.g., accounting entries, inventory records).
Solution:
- Review Deletion: Check the user actions that led to the deletion. If the deletion was unintentional, you may need to restore the documents if possible.
- Recreate Documents: If the documents were deleted intentionally and need to be recreated, you can do so by using the original sales order or delivery documents to generate new billing documents.
- Audit Trail: Utilize the SAP audit logs to track who deleted the documents and why. This can help in understanding the context of the deletion and prevent future occurrences.
- User Training: Ensure that users are trained on the implications of deleting billing and invoicing documents and the proper procedures to follow.
- System Configuration: Review the configuration of the reports used for document deletion to ensure they are set up correctly and that users have the appropriate authorizations.
Related Information:
If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
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