How To Fix AH627 - There is no secondary meter for the primary meter

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 627

• Message text: There is no secondary meter for the primary meter

What causes this issue?

There is no secondary meter for primary meter device &V1& register &V2&
with the logical register number &V3& on &V4&. The register
relationship is therefore inconsistent.

System Response

The installation of the primary register cannot be billed.

How to fix this error?

Correct the register relationship.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH627 - There is no secondary meter for the primary meter ?

  The SAP error message AH627, "There is no secondary meter for the primary meter," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with meter readings and configurations. This error indicates that the system is unable to find a secondary meter that is associated with a primary meter in the system.
  Cause:
  
  Missing Configuration: The primary meter may not have been properly configured to link with a secondary meter. This could be due to missing entries in the master data or incorrect settings.
  Data Inconsistency: There may be inconsistencies in the data where the primary meter is expected to have a secondary meter, but it has not been defined in the system.
  Incorrect Meter Type: The primary meter may not be of a type that supports secondary meters, or the secondary meter may not be correctly defined in the system.
  Inactive or Deleted Secondary Meter: The secondary meter might have been deleted or marked as inactive, leading to this error when trying to access it.
  
  Solution:
  
  Check Meter Configuration: Verify the configuration of the primary meter in the system. Ensure that it is correctly set up to have a secondary meter associated with it.
  Define Secondary Meter: If a secondary meter is required, you may need to create or define it in the system. This can typically be done through the transaction codes related to meter management (e.g., transaction code EAM or IS-U specific transactions).
  Review Master Data: Check the master data for both the primary and secondary meters to ensure that they are correctly linked. This includes checking the meter reading order and the relationship between the meters.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to set up primary and secondary meters in your version of SAP IS-U.
  Contact Support: If the issue persists after checking the configurations, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for meter reading), EAM (for equipment management), and others that may be used for managing meters in SAP IS-U.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration issues that may be relevant.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. This can provide additional insights or solutions from other users who have faced the same error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.