How To Fix AH609 - (Device &1) equip. no. &2 reg. &3 key date &4: no entry in ITHG

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 609

• Message text: (Device &1) equip. no. &2 reg. &3 key date &4: no entry in ITHG

What causes this issue?

Internal error:
No corresponding entry was found for the specified key date in internal
table ITHG for gas factors.
(Check: FM 'ISU_MR_RESULT_DETERMINE' or 'ISU_CONSUMPTION_DETERMINE')

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH609 - (Device &1) equip. no. &2 reg. &3 key date &4: no entry in ITHG ?

  The SAP error message AH609 indicates that there is no entry in the ITHG (Installation and Maintenance History) table for the specified device, equipment number, registration number, and key date. This error typically arises in the context of asset management or equipment management within SAP.
  Cause:
  
  
  Missing Data: The most common cause of this error is that there is no record in the ITHG table for the specified equipment. This could be due to:
  
  The equipment has not been properly registered in the system.
  The data was deleted or not yet created.
  The equipment is not yet assigned to a maintenance plan or has not undergone any maintenance activities.
  
  
  
  Incorrect Key Date: The key date specified in the error message may not correspond to any existing records in the ITHG table.
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the proper recording of maintenance history.
  
  
  Solution:
  
  
  Check Equipment Registration: Verify that the equipment number and registration number are correctly entered and that the equipment is registered in the system.
  
  
  Review ITHG Entries: Use transaction codes like SE16 or SE11 to check the ITHG table for entries related to the specified equipment and key date. If there are no entries, you may need to create them.
  
  
  Create Maintenance History: If the equipment has undergone maintenance but no entries exist, you may need to manually create the maintenance history records or ensure that the maintenance activities are properly recorded in the system.
  
  
  Verify Key Date: Ensure that the key date you are using is correct and corresponds to a period when maintenance activities were performed on the equipment.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance related to your system configuration and processes.
  
  
  Check Configuration: If the issue persists, check the configuration settings related to equipment management and maintenance history to ensure everything is set up correctly.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  IE03: Display Equipment
  IH01: Display Maintenance History
  SE16/SE11: Data Browser/Table Display
  
  
  SAP Notes: Search for SAP Notes related to error AH609 for any patches or updates that may address this issue.
  User Roles: Ensure that you have the necessary permissions to view and edit equipment and maintenance records in SAP.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.