How To Fix AH432 - Internal: billing document &1 invoicing document &2: inconsistency

AH432 - Overview

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 432

• Message text: Internal: billing document &1 invoicing document &2: inconsistency

What causes this issue?

An internal error has occurred.

System Response

Processing has been terminated.

How to fix this error?

Contact SAP and provide the following information:
The specified billing document &v1& has been reversed in billing.
According to the history table ERCHC, the current invoicing document
&v2& exists, but it shows no offsetting document. The billing document
has therefore not been reversed in invoicing. Since the invoicing
reversal must be executed before the billing reversal, this situation
represents an inconsistency.

Error message extract from SAP system. Copyright SAP SE.

AH432 - Details

• The SAP error message AH432 indicates an inconsistency between a billing document and its corresponding invoicing document. This error typically arises during the billing process when there are discrepancies in the data between the two documents. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: The most common cause is that the billing document and the invoicing document do not match in terms of data such as amounts, item details, or other relevant fields.
  Manual Changes: If manual changes were made to either the billing or invoicing document after they were created, this could lead to inconsistencies.
  System Errors: Bugs or issues in the SAP system or during the data transfer process can also lead to inconsistencies.
  Incomplete Processing: If the billing document was not fully processed or if there were issues during the posting of the invoicing document, this could result in discrepancies.
  
  Solutions:
  
  Check Document Details: Review