How To Fix AH432 - Internal: billing document &1 invoicing document &2: inconsistency

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 432

• Message text: Internal: billing document &1 invoicing document &2: inconsistency

What causes this issue?

An internal error has occurred.

System Response

Processing has been terminated.

How to fix this error?

Contact SAP and provide the following information:
The specified billing document &v1& has been reversed in billing.
According to the history table ERCHC, the current invoicing document
&v2& exists, but it shows no offsetting document. The billing document
has therefore not been reversed in invoicing. Since the invoicing
reversal must be executed before the billing reversal, this situation
represents an inconsistency.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH432 - Internal: billing document &1 invoicing document &2: inconsistency ?

  The SAP error message AH432 indicates an inconsistency between a billing document and its corresponding invoicing document. This error typically arises during the billing process when there are discrepancies in the data between the two documents. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: The most common cause is that the billing document and the invoicing document do not match in terms of data such as amounts, item details, or other relevant fields.
  Manual Changes: If manual changes were made to either the billing or invoicing document after they were created, this could lead to inconsistencies.
  System Errors: Bugs or issues in the SAP system or during the data transfer process can also lead to inconsistencies.
  Incomplete Processing: If the billing document was not fully processed or if there were issues during the posting of the invoicing document, this could result in discrepancies.
  
  Solutions:
  
  Check Document Details: Review both the billing document and the invoicing document for discrepancies. Ensure that all relevant fields match, including amounts, item numbers, and other critical data.
  Reprocess Documents: If you find inconsistencies, you may need to reverse or delete the incorrect document and reprocess it to ensure that the data is consistent.
  Use Transaction Codes: Utilize transaction codes such as VF02 (Change Billing Document) or VF03 (Display Billing Document) to check the details of the billing document. For invoicing documents, you can use transaction codes like FB03 (Display Document) to review the invoicing document.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as some inconsistencies may be resolved in newer versions.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on resolving inconsistencies.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for billing and invoicing processes, such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  Documentation: Review SAP documentation related to billing and invoicing processes to understand the expected data flow and requirements.
  User Roles: Ensure that users have the appropriate roles and authorizations to create, change, and view billing and invoicing documents, as insufficient permissions can sometimes lead to errors.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the AH432 error in SAP.