How To Fix AH399 - Before making selection, position cursor on a discount

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 399

• Message text: Before making selection, position cursor on a discount

What causes this issue?

You have executed the <LS>Choose</> function, but you have not
positioned the cursor on an entry that can be selected.

System Response

How to fix this error?

Position the cursor on the fields <LS>Discount</>, <LS>Discount price
</>, <LS>Discount percent</>, <LS>Discount quantity</> or <LS>Discount
description</>, and double-click these fields.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH399 - Before making selection, position cursor on a discount ?

  The SAP error message AH399 ("Before making selection, position cursor on a discount") typically occurs in the context of pricing or discount processing within SAP, particularly in the Sales and Distribution (SD) module. This error indicates that the user is trying to perform an action related to discounts without having the cursor positioned correctly on a discount line item.
  Cause:
  
  Incorrect Cursor Position: The most common cause of this error is that the user has not positioned the cursor on a specific discount line item in the pricing conditions table. The system requires the cursor to be on a discount entry to perform certain actions, such as editing or deleting the discount.
  User Interface Navigation: Users may not be familiar with the navigation required to select the appropriate discount line item, leading to this error.
  Missing Discounts: If there are no discounts available in the pricing conditions, the system may throw this error when trying to access discount-related functions.
  
  Solution:
  
  Position the Cursor Correctly: Ensure that the cursor is placed directly on the discount line item in the pricing conditions table before attempting to perform any actions. This can usually be done by clicking on the specific discount row.
  Check for Discounts: Verify that there are discounts available in the pricing conditions. If there are no discounts, you may need to add them or check the pricing procedure configuration.
  Review User Permissions: Ensure that the user has the necessary permissions to view and edit discounts in the system.
  Consult Documentation: If you are unsure about how to navigate the pricing conditions, refer to SAP documentation or training materials specific to your organization’s SAP implementation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VK11 (Create Condition) where this error might occur.
  Training: Consider undergoing training on SAP SD module functionalities, especially around pricing and discounts, to better understand how to navigate and resolve such issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who can provide more tailored assistance based on your specific SAP environment.