How To Fix AH342 - Internal: EITR entry for doc. no. &1 company code &2 no longer exists

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 342

• Message text: Internal: EITR entry for doc. no. &1 company code &2 no longer exists

What causes this issue?

An internal error has occurred.
The specified temporary index EITR must still exist during billing
cancellation of a billing document. This is not the case here.

System Response

The process has been canceled.

How to fix this error?

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH342 - Internal: EITR entry for doc. no. &1 company code &2 no longer exists ?

  The SAP error message AH342 indicates that there is an issue with the EITR (External Interface Transaction Record) entry for a specific document number and company code. This error typically arises when the system is unable to find the corresponding EITR entry for the specified document, which can occur for several reasons.
  Causes:
  
  Document Deletion: The document associated with the EITR entry may have been deleted or archived, leading to the absence of the entry in the system.
  Data Consistency Issues: There may be inconsistencies in the database, possibly due to incomplete transactions or errors during data processing.
  Incorrect Document Number or Company Code: The document number or company code provided in the transaction may be incorrect or mistyped.
  System Configuration Issues: There may be configuration issues in the SAP system that affect how EITR entries are managed or stored.
  
  Solutions:
  
  Verify Document Existence: Check if the document number and company code exist in the system. You can do this by using transaction codes like FB03 (Display Document) to see if the document is still available.
  Check for Deletion or Archiving: If the document has been deleted or archived, you may need to restore it from an archive or check with your SAP administrator for recovery options.
  Correct Input Data: Ensure that the document number and company code entered in the transaction are correct. Double-check for any typographical errors.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE14 (Database Utility) or SE11 (Data Dictionary).
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant transaction logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), SE14 (Database Utility), and SE11 (Data Dictionary) for troubleshooting.
  SAP Notes: Regularly check for updates and notes from SAP that may provide fixes or workarounds for known issues.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the AH342 error in your SAP system.