How To Fix AH304 - ERDK doc.no. &1 and ERDK offsett.doc.no. &2 inconsistent due to doc.no.&3

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 304

• Message text: ERDK doc.no. &1 and ERDK offsett.doc.no. &2 inconsistent due to doc.no.&3

What causes this issue?

Inconsistency:
The ERDK document &v1& is reversed and refers to the
counter-ERDK-document &v2&. The link via INTBELNR does not correspond.
In the counter-document the number &V3& is entered instead of &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH304 - ERDK doc.no. &1 and ERDK offsett.doc.no. &2 inconsistent due to doc.no.&3 ?

  The SAP error message AH304 indicates an inconsistency in the document numbers related to the ERDK (Document Flow) in the SAP system. This error typically arises when there is a mismatch or inconsistency in the document numbers or offsets that are being processed in the system.
  Cause:
  
  Document Number Mismatch: The document numbers referenced in the error message do not match the expected values in the database. This can happen due to manual entry errors, data migration issues, or inconsistencies in document processing.
  Incomplete Document Processing: If a document was not fully processed or was interrupted, it may lead to inconsistencies in the document flow.
  Database Corruption: In rare cases, database corruption or issues with the underlying data can lead to inconsistencies.
  
  Solution:
  
  Check Document Flow: Review the document flow for the affected documents. Ensure that all related documents are correctly linked and that there are no missing entries.
  Reprocess Documents: If the documents were not fully processed, attempt to reprocess them. This may involve reversing or correcting the entries.
  Data Consistency Check: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. You may need to look at tables like BKPF (Accounting Document Header) and BSEG (Accounting Document Segment).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific details of your system and the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and FB01 (Post Document) to investigate the documents involved.
  Error Logs: Check the application logs (transaction SLG1) for more detailed information about the error and its context.
  User Authorization: Ensure that the user has the necessary authorizations to view and modify the documents in question.
  
  By following these steps, you should be able to identify the root cause of the AH304 error and take appropriate action to resolve it.