How To Fix AH284 - Contract &1 scheduled billing date &2: no period documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 284

• Message text: Contract &1 scheduled billing date &2: no period documents found

What causes this issue?

Internal error:
The system determined during period-end billing/backbilling that period
documents should exist, but they do not.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH284 - Contract &1 scheduled billing date &2: no period documents found ?

  The SAP error message AH284 indicates that there are no period documents found for a scheduled billing date in a contract. This typically occurs in the context of contract billing in SAP, particularly when using the SAP Convergent Charging (SAP CC) or SAP Subscription Billing (SAP SB) modules.
  Cause:
  
  
  Missing Period Documents: The most common cause of this error is that there are no billing documents or period documents created for the specified billing date. This can happen if:
  
  The billing period has not been defined correctly.
  The billing plan is not set up properly.
  The contract is not active or has not been processed for the specified period.
  There are no services or items linked to the contract for that billing period.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the billing plan or contract settings that prevent the system from generating the necessary documents.
  
  
  Data Entry Errors: There could be errors in the data entry for the contract or billing plan, such as incorrect dates or missing information.
  
  
  Solution:
  
  
  Check Contract and Billing Plan:
  
  Verify that the contract is active and that the billing plan is correctly set up.
  Ensure that the billing period is defined and that it aligns with the scheduled billing date.
  
  
  
  Create Period Documents:
  
  If period documents are missing, you may need to create them manually or ensure that the system generates them automatically based on the contract settings.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the billing process in SAP. Ensure that all necessary settings are in place for the billing plan and contract management.
  
  
  
  Data Validation:
  
  Review the data entered for the contract and billing plan. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and the billing process.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), VF03 (Display Billing Document), or FBL1N (Vendor Line Item Display) to check related documents.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Exits and Enhancements: If custom logic is implemented in your SAP system, check if any user exits or enhancements might be affecting the billing process.
  
  By following these steps, you should be able to identify the cause of the AH284 error and implement a solution to resolve it.