How To Fix AH062 - Division &1: division category from table &2 cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 062

• Message text: Division &1: division category from table &2 cannot be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AH062 - Division &1: division category from table &2 cannot be determined ?

  The SAP error message AH062 indicates that the system is unable to determine the division category for a specific division in a particular table. This error typically arises in the context of sales and distribution (SD) or materials management (MM) modules, where divisions are used to categorize products or services.
  Cause:
  
  Missing Configuration: The division category may not be properly configured in the system. This can happen if the necessary settings in the customizing (SPRO) are not completed.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing entries in the relevant tables (e.g., T001W for plants, T001 for company codes).
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data, leading to this error.
  Incorrect Master Data: The master data for the division or related entities may be incomplete or incorrectly maintained.
  
  Solution:
  
  
  Check Configuration:
  
  Go to SPRO (SAP Reference IMG) and navigate to the relevant configuration settings for divisions. Ensure that the division categories are defined correctly.
  Verify that the division is assigned to the correct sales organization and distribution channel.
  
  
  
  Review Master Data:
  
  Check the master data for the division in question. Ensure that all necessary fields are filled out correctly.
  Use transaction codes like OVX5 (for sales organization) or OVX6 (for distribution channel) to verify the settings.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to identify any missing or inconsistent data.
  Use transaction codes like SE16 or SE11 to view the relevant tables and check for missing entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the data related to the division and its category.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the specific error message for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVX5, OVX6, SE16, and SE11 for checking configurations and master data.
  SAP Notes: Search for SAP Notes related to error AH062 in the SAP Support Portal for any known issues or patches.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same error.
  
  By following these steps, you should be able to identify and resolve the cause of the AH062 error in your SAP system.