How To Fix AH020 - Volume correction factor is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 020

• Message text: Volume correction factor is zero

What causes this issue?

The <DS:GLOS.volume_correction_factor>volume correction factor</>
should not be zero.
If the volume correction factor is zero, this could prevent billing
from being executed.

How can this happen?

In a <DS:DE.THGVER>gas procedure</> for which the
<DS:DE.E_ZUZVER>volume correction factor procedure</> is <ZH>Fixed VCF
</> (fixed volume correction factor), the conversion factor for gas
billing can be zero. In this case, billing is not executed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH020 - Volume correction factor is zero ?

  The SAP error message "AH020 Volume correction factor is zero" typically occurs in the context of handling measurement documents in the SAP system, particularly in the area of logistics or materials management. This error indicates that the volume correction factor (VCF) used for calculating the corrected volume of a product is set to zero, which is not valid for the calculations that SAP is trying to perform.
  Cause:
  
  Missing Configuration: The volume correction factor may not have been configured properly in the system for the specific material or measurement document.
  Data Entry Error: There may have been an error in data entry where the volume correction factor was inadvertently set to zero.
  Material Master Data: The material master data may not have the necessary information filled out, leading to a default value of zero for the volume correction factor.
  Incorrect Measurement Units: The measurement units used may not be compatible or correctly defined, leading to a zero value being interpreted for the volume correction factor.
  
  Solution:
  
  
  Check Material Master Data: Review the material master data for the specific material in question. Ensure that the volume correction factor is correctly defined and not set to zero.
  
  Transaction Code: MM03 (Display Material)
  
  
  
  Review Configuration Settings: Check the configuration settings related to volume correction factors in the SAP system. This may involve looking into the settings for the relevant modules (e.g., Logistics, Materials Management).
  
  Transaction Code: SPRO (Customizing)
  
  
  
  Update Volume Correction Factor: If the volume correction factor is indeed zero, update it to the correct value based on the specifications of the material or product.
  
  
  Check Measurement Documents: If the error occurs during the processing of measurement documents, review the documents for any inconsistencies or missing data that could lead to a zero value being used.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to handle volume correction factors and related configurations.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, as they may provide insights specific to your system configuration.
  
  
  Related Information:
  
  Volume Correction Factor (VCF): This is a coefficient used to adjust the volume of a substance based on temperature and pressure conditions, ensuring accurate measurement and reporting.
  Measurement Documents: These are records in SAP that capture the details of measurements taken for materials, often used in logistics and inventory management.
  SAP Modules: This error may be relevant in various SAP modules, including MM (Materials Management), SD (Sales and Distribution), and others that deal with inventory and logistics.
  
  By addressing the underlying causes and ensuring that the necessary data is correctly configured, you should be able to resolve the "AH020 Volume correction factor is zero" error in SAP.