How To Fix AH020 - Volume correction factor is zero

AH020 - Overview

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 020

• Message text: Volume correction factor is zero

What causes this issue?

The <DS:GLOS.volume_correction_factor>volume correction factor</>
should not be zero.
If the volume correction factor is zero, this could prevent billing
from being executed.

How can this happen?

In a <DS:DE.THGVER>gas procedure</> for which the
<DS:DE.E_ZUZVER>volume correction factor procedure</> is <ZH>Fixed VCF
</> (fixed volume correction factor), the conversion factor for gas
billing can be zero. In this case, billing is not executed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH020 - Volume correction factor is zero ?

  The SAP error message "AH020 Volume correction factor is zero" typically occurs in the context of handling measurement documents in the SAP system, particularly in the area of logistics or materials management. This error indicates that the volume correction factor (VCF) used for calculating the corrected volume of a product is set to zero, which is not valid for the calculations that SAP is trying to perform.
  
  Cause:
  
  Missing Configuration: The volume correction factor may not have been configured properly in the system for the specific material or measurement document.
  Data Entry Error: There may have been an error in data entry where the volume correction factor was inadvertently set to zero.
  Material Master Data: The material master data may not have the necessary information filled out, leading to a default value of zero for the volume correction factor.
  Incorrect Measurement Units: The measurement units used may not be compatible or correctly defined, leading to