How To Fix AG864 - TM scheduling: conversion error for pick/pack duration &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: AG - Nachrichten ATP-Server

• Message number: 864

• Message text: TM scheduling: conversion error for pick/pack duration &1 &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AG864 - TM scheduling: conversion error for pick/pack duration &1 &2 &3 ?

  The SAP error message AG864, which indicates a "TM scheduling: conversion error for pick/pack duration," typically arises in the context of Transportation Management (TM) when there is an issue with the conversion of time durations related to picking and packing processes. This error can occur due to various reasons, including incorrect configuration, data inconsistencies, or issues with the input values.
  Causes:
  
  Incorrect Duration Format: The pick/pack duration values may not be in the expected format or may contain invalid characters.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data related to the picking and packing processes.
  Configuration Issues: The settings in the Transportation Management module may not be correctly configured, leading to conversion errors.
  Missing or Incorrect Units of Measure: If the units of measure for the durations are not defined or are incorrect, it can lead to conversion issues.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard processing of pick/pack durations.
  
  Solutions:
  
  Check Duration Format: Ensure that the pick/pack duration values are in the correct format (e.g., hours, minutes) and do not contain any invalid characters.
  Review Master Data: Verify the master data related to the materials, shipping points, and other relevant entities to ensure consistency and correctness.
  Configuration Review: Check the configuration settings in the Transportation Management module to ensure that they are set up correctly for handling pick/pack durations.
  Units of Measure: Ensure that the units of measure for the durations are correctly defined in the system and are consistent with the expected values.
  Debugging Custom Code: If there are custom developments, review the code to identify any potential issues that may be causing the conversion error.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error or provide guidance on resolving it. If necessary, contact SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SCMTMS/ORDER or /SCMTMS/PLANNING to review the relevant transportation orders and planning details.
  SAP Documentation: Refer to the official SAP documentation for Transportation Management for detailed information on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the AG864 error and implement the necessary solutions to resolve it.