How To Fix AG015 - Customer number not specified in one requirement

SAP Error Message - Details

• Message type: E = Error

• Message class: AG - Nachrichten ATP-Server

• Message number: 015

• Message text: Customer number not specified in one requirement

What causes this issue?

A requirement with the special procurement indicator 'returnable
packaging' or 'customer consignment' has been copied to the availability
check. The requirement must, however, contain the number of the
accompanying customer. This is not the case.

The system does not allow you to transfer a requirement with special
procurement indicator 'returnable packaging' or 'customer consignment'
to the availability check if you are using transaction FSH_CO09.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AG015 - Customer number not specified in one requirement ?

  The SAP error message AG015, which states "Customer number not specified in one requirement," typically occurs in the context of sales and distribution (SD) or materials management (MM) when a customer number is required but not provided in a specific transaction or document.
  Cause:
  
  Missing Customer Information: The error usually arises when a sales order, delivery, or billing document is created without specifying a customer number. This can happen if the user forgets to enter the customer number or if the system is not configured to automatically pull the customer number from another related document.
  Incorrect Document Type: Sometimes, the document type being used may not be set up to handle customer information properly.
  Data Entry Errors: There may be issues with data entry, such as incorrect or incomplete information in the relevant fields.
  
  Solution:
  
  Check the Document: Review the document (sales order, delivery, etc.) where the error occurred. Ensure that the customer number is entered correctly in the appropriate field.
  Verify Configuration: If the customer number should be automatically populated, check the configuration settings in the SAP system to ensure that the relevant settings are correctly defined.
  Use the Correct Document Type: Ensure that you are using the correct document type that requires a customer number. If necessary, consult with your SAP administrator or functional consultant to verify the document type settings.
  Data Entry Validation: Implement validation checks in the data entry process to ensure that all required fields, including the customer number, are filled out before proceeding with the transaction.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working on.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes related to sales orders (VA01, VA02), deliveries (VL01N, VL02N), or billing (VF01, VF02).
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify documents that require customer information.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the AG015 error and ensure that customer numbers are correctly specified in your SAP transactions.