How To Fix AD_KPI004 - Two documents cannot be found for the specified times


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AD_KPI - Messages for KPIs

  • Message number: 004

  • Message text: Two documents cannot be found for the specified times

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message AD_KPI004 - Two documents cannot be found for the specified times ?

    The SAP error message AD_KPI004, which states "Two documents cannot be found for the specified times," typically occurs in the context of reporting or analytics, particularly when dealing with Key Performance Indicators (KPIs) in SAP systems. This error indicates that the system is unable to locate the necessary documents or data entries for the specified time period you are trying to analyze.

    Causes:

    1. Missing Data: The most common cause is that the required documents or entries for the specified time frame do not exist in the database. This could be due to data not being posted, deleted, or archived.
    2. Incorrect Time Frame: The time period specified in the report or KPI might not align with the periods for which data is available.
    3. Configuration Issues: There may be issues with the configuration of the KPI or the underlying data sources, leading to incorrect data retrieval.
    4. Authorization Issues: The user may not have the necessary permissions to view the documents or data for the specified time period.
    5. Data Synchronization: If the system is integrated with other systems, there may be delays or issues in data synchronization.

    Solutions:

    1. Check Data Availability: Verify that the documents or entries exist for the specified time period. You can do this by running a report or querying the database directly.
    2. Adjust Time Frame: Ensure that the time frame you are querying is correct and that it matches the periods for which data is available.
    3. Review Configuration: Check the configuration settings for the KPI or report to ensure that they are set up correctly and that the data sources are properly defined.
    4. User Authorization: Confirm that the user has the necessary authorizations to access the required data. If not, work with your SAP security team to grant the appropriate permissions.
    5. Data Synchronization: If the system is integrated with other systems, check for any synchronization issues and ensure that data is being transferred correctly.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SE11 for data dictionary, SE16 for data browsing) to investigate the underlying data.
    • Documentation: Review SAP documentation related to the specific module or KPI you are working with for additional insights and troubleshooting steps.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the root cause of the AD_KPI004 error and implement a suitable solution.

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