How To Fix AD_IW252 - Only maintenance- or service notifications permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: AD_IW - Message Class for Inspection Workbench

• Message number: 252

• Message text: Only maintenance- or service notifications permitted

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AD_IW252 - Only maintenance- or service notifications permitted ?

  The SAP error message AD_IW252: Only maintenance- or service notifications permitted typically occurs when a user attempts to create or process a notification in the SAP system that does not meet the criteria for maintenance or service notifications. This error is often encountered in the context of the SAP Plant Maintenance (PM) module.
  Cause:
  The error is triggered when:
  
  The notification type being used is not configured as a maintenance or service notification in the system.
  The user is trying to perform an action that is restricted to specific notification types.
  There may be a configuration issue in the notification type settings in the SAP system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Notification Type:
  
  Ensure that the notification type you are trying to use is indeed a maintenance or service notification. You can check this in the configuration settings.
  
  
  
  Configuration Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to:
  Plant Maintenance and Customer Service -> Maintenance Processing -> Notifications -> Notification Types -> Define Notification Types
  
  Verify that the notification type is correctly set up and is allowed for the actions you are trying to perform.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or process the specific type of notification. Check the user roles and authorizations in the system.
  
  
  
  Use Correct Transaction:
  
  Make sure you are using the correct transaction code for creating or processing maintenance or service notifications. For example, use IW21 for creating a notification.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or the types of notifications, refer to the SAP documentation or consult with your SAP administrator or support team.
  
  
  
  Testing:
  
  After making any changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to notifications include:
  
  IW21: Create Notification
  IW22: Change Notification
  IW23: Display Notification
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to notification types and configurations.
  User Manuals: Refer to user manuals or training materials for guidance on how to properly create and manage notifications in SAP PM.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.