How To Fix AD_IW005 - More than one product structure exists for the service notification

AD_IW005 - Overview

• Message type: E = Error

• Message class: AD_IW - Message Class for Inspection Workbench

• Message number: 005

• Message text: More than one product structure exists for the service notification

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AD_IW005 - More than one product structure exists for the service notification ?

  The SAP error message AD_IW005, which states "More than one product structure exists for the service notification," typically occurs in the context of service notifications in SAP Plant Maintenance (PM) or Customer Service (CS) modules. This error indicates that the system has found multiple product structures associated with the service notification, which can lead to ambiguity in processing.
  
  Cause:
  
  Multiple Product Structures: The primary cause of this error is that there are multiple product structures (or BOMs - Bill of Materials) linked to the service notification. This can happen if the same equipment or functional location is associated with different product structures in the system.
  
  Configuration Issues: There may be configuration issues in the system that lead to incorrect associations between service notifications and product structures.
  Data Integrity Issues: Inconsistent or duplicate data entries in the master data (like equipment or functional locations) can also lead to this error.
  
  
  Solution:
  
  Check Product Structures: Review the product