How To Fix AD748 - Resetting was not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: AD - Data Dictionary application messages

• Message number: 748

• Message text: Resetting was not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AD748 - Resetting was not possible ?

  The SAP error message AD748 "Resetting was not possible" typically occurs in the context of the SAP system's application server, particularly when dealing with background jobs or processes that are being reset or restarted. This error can arise due to various reasons, including issues with the job itself, system configuration, or resource availability.
  Causes:
  
  Job Status Issues: The job may be in a status that does not allow it to be reset (e.g., it may be completed, canceled, or in a state that does not permit resetting).
  Resource Constraints: There may be insufficient resources (memory, CPU, etc.) available on the application server to reset the job.
  Authorization Issues: The user attempting to reset the job may not have the necessary authorizations to perform this action.
  System Configuration: There may be configuration issues within the SAP system that prevent the job from being reset.
  Database Locks: The job may be trying to access a locked database resource, preventing it from being reset.
  
  Solutions:
  
  Check Job Status: Verify the status of the job in transaction SM37. If the job is in a state that cannot be reset, you may need to take appropriate actions based on its status.
  Review Logs: Check the job logs for any specific error messages or warnings that could provide more context on why the reset failed.
  Resource Monitoring: Monitor system resources to ensure that there are enough available resources to perform the reset. You can use transaction ST02 (buffer management) or ST06 (OS monitoring) for this purpose.
  Authorization Check: Ensure that the user has the necessary authorizations to reset jobs. You may need to consult with your SAP security team to verify this.
  Database Locks: Use transaction SM12 to check for any locks on the database that may be affecting the job. If locks are found, you may need to resolve them before attempting to reset the job again.
  System Configuration Review: If the issue persists, review the system configuration and settings related to background processing. This may involve checking parameters in transaction RZ10 or consulting with your SAP Basis team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), ST22 (Dump Analysis), and ST01 (System Trace) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to background processing and job management for best practices and configuration guidelines.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.