How To Fix ACRS_MESSAGES022 - Communication Error

SAP Error Message - Details

• Message type: E = Error

• Message class: ACRS_MESSAGES - ACRS_MESSAGES

• Message number: 022

• Message text: Communication Error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACRS_MESSAGES022 - Communication Error ?

  The SAP error message ACRS_MESSAGES022: Communication Error typically indicates that there is a problem with the communication between the SAP system and an external system or service. This error can occur in various contexts, such as during data exchange, integration with third-party applications, or when accessing remote services.
  Causes:
  
  Network Issues: Problems with the network connection, such as downtime, latency, or firewall restrictions, can lead to communication errors.
  Configuration Errors: Incorrect settings in the SAP system or the external system can cause communication failures. This includes incorrect URLs, ports, or authentication credentials.
  Service Availability: The external service or system may be down or unavailable, leading to communication errors.
  Protocol Mismatch: If the systems are using different communication protocols or versions, this can result in errors.
  Timeouts: If the response from the external system takes too long, it may lead to a timeout error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and operational. Use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the external system. Ensure that URLs, ports, and authentication details are correct.
  Check Service Status: Confirm that the external service or system is up and running. If it is down, you may need to wait until it is restored.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system or the external service.
  Review Logs: Check the SAP application logs (transaction SLG1) and the logs of the external system for more detailed error messages that can provide insights into the issue.
  Consult Documentation: Refer to the SAP documentation or the documentation of the external system for any specific troubleshooting steps related to communication errors.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to ACRS_MESSAGES022.
  Transaction Codes: Use transaction codes like SM21 (System Log), SM37 (Job Monitoring), and SLG1 (Application Log) to gather more information about the error.
  Integration Scenarios: If the error occurs during specific integration scenarios (e.g., IDoc, RFC, BAPIs), review the configuration and settings related to those scenarios.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.