How To Fix ACRS_MESSAGES009 - Destination server is not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ACRS_MESSAGES - ACRS_MESSAGES

  • Message number: 009

  • Message text: Destination server is not available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ACRS_MESSAGES009 - Destination server is not available ?

    The SAP error message ACRS_MESSAGES009: Destination server is not available typically indicates that the system is unable to connect to a specified destination server. This can occur in various contexts, such as when using SAP's Application Link Enabling (ALE), Business Application Programming Interfaces (BAPIs), or when trying to access external systems.

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP system and the destination server.
    2. Configuration Errors: The destination server may not be correctly configured in the SAP system (e.g., incorrect RFC destination settings).
    3. Server Downtime: The destination server may be down or undergoing maintenance.
    4. Firewall Restrictions: Firewalls or security settings may be blocking the connection to the destination server.
    5. Incorrect Credentials: The credentials used to connect to the destination server may be incorrect or expired.
    6. SAP Gateway Issues: The SAP Gateway service may not be running or may be misconfigured.

    Solutions:

    1. Check Network Connectivity:

      • Use tools like ping or traceroute to verify that the SAP system can reach the destination server.
      • Ensure that there are no network outages or issues.
    2. Verify RFC Destination Configuration:

      • Go to transaction code SM59 in SAP.
      • Check the configuration of the RFC destination that points to the destination server.
      • Ensure that the connection type, target host, and service are correctly configured.
    3. Check Server Status:

      • Verify that the destination server is up and running.
      • If possible, check the server logs for any errors or issues.
    4. Review Firewall Settings:

      • Ensure that the necessary ports are open and that there are no firewall rules blocking the connection.
    5. Test Connection:

      • In transaction SM59, use the "Test Connection" feature to check if the connection to the destination server is successful.
    6. Check Credentials:

      • Ensure that the user credentials used for the connection are valid and have the necessary permissions.
    7. Review SAP Gateway Configuration:

      • Check if the SAP Gateway service is running and properly configured.
      • You can use transaction SMGW to monitor the gateway.
    8. Consult Logs:

      • Check the SAP application logs (transaction SLG1) for any additional error messages that may provide more context.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
    • Documentation: Review SAP documentation related to RFC connections and ALE configurations for best practices.
    • Support: If the issue persists, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to diagnose and resolve the issue related to the error message ACRS_MESSAGES009.

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