How To Fix ACR_AT_ECSL002 - Online validation failed. A technical error occurred.

SAP Error Message - Details

• Message type: E = Error

• Message class: ACR_AT_ECSL - Messages used in ACR AT ECSL

• Message number: 002

• Message text: Online validation failed. A technical error occurred.

What causes this issue?

VAT registration numbers were not validated due to a technical reason.

System Response

,,Online validation failed. It was not possible to validate any VAT
registration number.

How to fix this error?

Check the configuration of your communication arrangement.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ACR_AT_ECSL002 - Online validation failed. A technical error occurred. ?

  The SAP error message "ACR_AT_ECSL002 Online validation failed. A technical error occurred." typically indicates that there was an issue during the online validation process in the context of the SAP system, particularly related to the Advanced Compliance Reporting (ACR) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system-related problems.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the ACR configuration can lead to validation failures.
  Data Inconsistencies: Missing or incorrect data in the documents being validated can trigger this error.
  System Errors: Technical issues within the SAP system, such as connectivity problems or system downtime, can cause validation failures.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the validation can also lead to this error.
  Version Compatibility: Using an outdated version of the ACR or related components may lead to compatibility issues.
  
  Solutions:
  
  Check Configuration: Review the ACR configuration settings to ensure they are correctly set up. This includes checking the settings for the relevant country-specific requirements.
  Validate Data: Ensure that all required data fields are filled out correctly and that there are no inconsistencies in the data being validated.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  User Authorizations: Verify that the user has the necessary authorizations to perform the validation. This can be checked in transaction SU53 or by consulting with your security team.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ACR (Advanced Compliance Reporting), and others that may help in troubleshooting.
  Documentation: Review the official SAP documentation for ACR to understand the requirements and configurations needed for successful online validation.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.