How To Fix ACMTRACE020 - ACM Trace is currently not available (see System Log)

SAP Error Message - Details

• Message type: E = Error

• Message class: ACMTRACE - ACM Trace

• Message number: 020

• Message text: ACM Trace is currently not available (see System Log)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ACMTRACE020 - ACM Trace is currently not available (see System Log) ?

  The SAP error message ACMTRACE020 indicates that the ACM (Application Control Management) Trace is currently not available. This error typically arises when there are issues with the configuration or availability of the tracing functionality within the SAP system. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  System Configuration Issues: The ACM Trace may not be properly configured in the system settings.
  Authorization Problems: The user may not have the necessary authorizations to access the ACM Trace.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  System Log Errors: The system log may contain additional errors that provide more context about why the ACM Trace is unavailable.
  
  Solutions:
  
  
  Check System Log: 
  
  Use transaction code SM21 to view the system log. Look for any related error messages that could provide more insight into the issue.
  
  
  
  Verify Configuration:
  
  Ensure that the ACM Trace is correctly configured. This may involve checking settings in transaction ACM or related configuration transactions.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the ACM Trace. This can be done by checking the user roles and profiles in transaction SU01.
  
  
  
  Restart Services:
  
  If the issue is related to a temporary service outage, restarting the relevant application server or services may resolve the problem.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SU01 (User Maintenance), and ACM (Application Control Management).
  Documentation: Review SAP documentation related to ACM and tracing functionalities for more detailed configuration and troubleshooting steps.
  System Monitoring: Implement regular monitoring of system logs and performance to catch issues early.
  
  By following these steps, you should be able to diagnose and potentially resolve the ACMTRACE020 error in your SAP system.