How To Fix ACMTOOL015 - When choosing "Other user", a password must be specified

SAP Error Message - Details

• Message type: E = Error

• Message class: ACMTOOL - ACMTOOL Message Class

• Message number: 015

• Message text: When choosing "Other user", a password must be specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACMTOOL015 - When choosing "Other user", a password must be specified ?

  The SAP error message ACMTOOL015, which states "When choosing 'Other user', a password must be specified," typically occurs in the context of user authentication when attempting to log in or perform actions that require elevated privileges or a different user context.
  Cause:
  This error arises when a user attempts to log in or execute a transaction using the "Other user" option without providing the necessary password. The system requires a password to authenticate the specified user account, and if it is not provided, the error is triggered.
  Solution:
  To resolve this error, follow these steps:
  
  
  Provide Password: When selecting the "Other user" option, ensure that you enter the correct username and password for the user account you wish to log in as. 
  
  
  Check User Credentials: Verify that the username and password you are entering are correct. If you are unsure, you may need to reset the password or consult with your system administrator.
  
  
  User Permissions: Ensure that the user account you are trying to log in as has the necessary permissions to perform the action you are attempting. If not, you may need to adjust the user roles or permissions.
  
  
  SAP GUI Settings: If you are using the SAP GUI, ensure that your settings are correctly configured to allow for user switching. Sometimes, specific configurations may restrict the ability to log in as another user.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or support resources for further troubleshooting steps specific to your SAP version and environment.
  
  
  Related Information:
  
  
  User Management: Understanding how user roles and authorizations work in SAP can help prevent similar issues in the future. Familiarize yourself with transaction codes like SU01 (User Maintenance) and SU02 (Profile Maintenance) for managing user accounts.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user authentication and the specific error message. SAP's support portal can provide valuable insights.
  
  
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide context for the issue.
  
  
  By following these steps, you should be able to resolve the ACMTOOL015 error and successfully log in or perform the desired actions in SAP.