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How To Fix ACMDEVTRC021 - User Trace not running


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ACMDEVTRC -

  • Message number: 021

  • Message text: User Trace not running

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ACMDEVTRC021 - User Trace not running ?

    The SAP error message ACMDEVTRC021, which indicates that "User Trace not running," typically relates to issues with the user trace functionality in the SAP system. This functionality is often used for debugging and performance analysis.

    Cause:

    1. User Trace Not Activated: The user trace may not be activated for the user or the specific session.
    2. Authorization Issues: The user may lack the necessary authorizations to start or access the user trace.
    3. System Configuration: There may be configuration issues in the SAP system that prevent the user trace from running.
    4. Technical Issues: There could be underlying technical issues, such as system performance problems or database issues.

    Solution:

    1. Activate User Trace:

      • Go to transaction code ST01 (System Trace) or ST05 (SQL Trace).
      • Ensure that the user trace is activated for the user in question.
      • You can also use transaction SU01 to check the user profile and ensure that the trace is enabled.
    2. Check Authorizations:

      • Verify that the user has the necessary authorizations to run the trace. This may include roles or profiles that allow access to tracing functionalities.
      • Use transaction SU53 to check for any authorization failures after attempting to run the trace.
    3. System Configuration:

      • Check the system configuration settings related to tracing. This may involve consulting with your SAP Basis team to ensure that the tracing functionality is properly configured.
    4. Restart the Trace:

      • If the trace was previously running and has stopped, try restarting it. You can do this through the appropriate transaction codes mentioned above.
    5. Check for Technical Issues:

      • Review system logs (transaction SM21) and performance traces to identify any underlying issues that may be affecting the user trace functionality.
      • If necessary, consult with your SAP Basis team for further analysis.

    Related Information:

    • Transaction Codes:

      • ST01: System Trace
      • ST05: SQL Trace
      • SU01: User Maintenance
      • SU53: Authorization Check
      • SM21: System Log
    • Documentation: Refer to SAP Help documentation for detailed information on user tracing and troubleshooting steps.

    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user tracing and the ACMDEVTRC021 error.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP technical team for further assistance.

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