How To Fix ACM175 - Getting hierarchy information for entity &1 and field &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ACM - Message-Class for all ACM functions/exceptions

• Message number: 175

• Message text: Getting hierarchy information for entity &1 and field &2 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ACM175 - Getting hierarchy information for entity &1 and field &2 failed ?

  The SAP error message ACM175, which states "Getting hierarchy information for entity &1 and field &2 failed," typically occurs in the context of SAP's Analytical and Controlling modules, particularly when dealing with hierarchies in reporting or data retrieval processes.
  Cause:
  
  Missing Hierarchy Data: The hierarchy data for the specified entity or field may not exist in the system.
  Incorrect Configuration: There may be an issue with the configuration of the hierarchy or the entity in question.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Data Consistency Issues: There could be inconsistencies or errors in the underlying data that prevent the hierarchy from being retrieved.
  Technical Issues: There may be technical problems such as database connectivity issues or system performance problems.
  
  Solution:
  
  Check Hierarchy Data: Verify that the hierarchy data for the specified entity and field exists in the system. You can do this by navigating to the relevant hierarchy maintenance transaction (e.g., transaction code OKEQ for cost center hierarchies).
  Review Configuration: Ensure that the configuration for the hierarchy and the entity is correct. This may involve checking settings in the controlling area or other related configurations.
  Authorization Check: Confirm that the user has the necessary authorizations to access the hierarchy data. This can be done by reviewing the user's roles and authorizations in the system.
  Data Consistency Check: Run consistency checks on the relevant data to identify and resolve any inconsistencies. This may involve using transaction codes like KAH3 (for cost centers) or similar.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues that may be affecting data retrieval.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OKEQ (for managing hierarchies), KAH3 (for cost center hierarchy), and others that may be relevant to your specific scenario.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., SAP Controlling, SAP Financials) for more context on hierarchy management and reporting.
  
  By following these steps, you should be able to identify the cause of the ACM175 error and implement a solution to resolve it.