How To Fix /ACI/MESSAGES002 - Not able to determine AC Operator ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACI/MESSAGES -

• Message number: 002

• Message text: Not able to determine AC Operator ID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACI/MESSAGES002 - Not able to determine AC Operator ID ?

  The SAP error message /ACI/MESSAGES002 Not able to determine AC Operator ID typically occurs in the context of SAP's Access Control (AC) module, which is part of the Governance, Risk, and Compliance (GRC) suite. This error indicates that the system is unable to identify the operator ID required for processing a specific action or transaction.
  Causes:
  
  Missing Configuration: The AC Operator ID may not be configured correctly in the system. This could be due to missing entries in the relevant tables or incorrect settings in the configuration.
  User Authorization Issues: The user attempting to perform the action may not have the necessary authorizations or roles assigned, leading to the inability to determine the operator ID.
  System Errors: There may be underlying system issues, such as database connectivity problems or inconsistencies in the user master data.
  Incorrect User Context: The user context may not be set correctly, leading to the system being unable to retrieve the operator ID.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the Access Control module. Ensure that the AC Operator ID is properly defined in the relevant configuration areas.
  User Authorizations: Review the user roles and authorizations. Ensure that the user has the necessary permissions to access the functions related to the AC Operator ID.
  User Master Data: Check the user master data for any inconsistencies or missing information. Ensure that the user is correctly defined in the system.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the Access Control module for any specific guidance on this error.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to Access Control, such as GRAC transaction codes, to navigate the configuration and user management areas.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message /ACI/MESSAGES002 Not able to determine AC Operator ID.