How To Fix /ACCGO/UIS_MSG726 - Reversal/correction not allowed as ticket does not exist on UIS ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 726

• Message text: Reversal/correction not allowed as ticket does not exist on UIS ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG726 - Reversal/correction not allowed as ticket does not exist on UIS ID &1 ?

  The SAP error message /ACCGO/UIS_MSG726 indicates that a reversal or correction operation is not allowed because the ticket associated with the specified UIS ID does not exist. This error typically occurs in the context of the SAP system's usage of the Universal Integration Services (UIS) for handling tickets or transactions.
  Cause:
  
  Non-Existent Ticket: The UIS ID referenced in the error message does not correspond to any existing ticket in the system. This could happen if the ticket was deleted, never created, or if there is a typo in the UIS ID.
  Incorrect UIS ID: The ID being referenced may be incorrect or may not have been properly entered in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in ticket availability.
  Authorization Issues: The user may not have the necessary permissions to view or manipulate the ticket associated with the UIS ID.
  
  Solution:
  
  Verify UIS ID: Check the UIS ID mentioned in the error message to ensure it is correct. Look for any typographical errors or discrepancies.
  Check Ticket Existence: Use transaction codes or reports in SAP to verify whether the ticket with the specified UIS ID exists. You can use transaction codes like /ACCGO/UIS_TICKET to search for tickets.
  Review Deletion Logs: If the ticket was deleted, check the deletion logs or audit trails to confirm its status.
  Consult with IT Support: If the ticket should exist but does not, consult with your IT support team to investigate potential data synchronization issues or system errors.
  Check User Permissions: Ensure that the user attempting the reversal or correction has the necessary permissions to access and modify the ticket.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the documentation for the specific SAP module you are working with to understand the expected behavior regarding ticket management and reversals.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.