How To Fix /ACCGO/UIS_MSG686 - Vendor split header UPO contains zero quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 686

• Message text: Vendor split header UPO contains zero quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG686 - Vendor split header UPO contains zero quantity ?

  The SAP error message /ACCGO/UIS_MSG686 Vendor split header UPO contains zero quantity typically occurs in the context of the SAP system when dealing with vendor split processing, particularly in the area of invoice verification or goods receipt processing. This error indicates that there is an issue with the quantity specified in the vendor split header, which is set to zero. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Zero Quantity in Vendor Split Header: The primary cause of this error is that the vendor split header (UPO - Unplanned Order) has been created with a quantity of zero. This can happen due to incorrect data entry or a misconfiguration in the system.
  Incomplete Document Processing: If a document (like a purchase order or invoice) is not fully processed or has missing information, it may lead to this error.
  System Configuration Issues: There may be issues with the configuration of the vendor split functionality in the SAP system.
  
  Solution:
  
  Check the Vendor Split Header: Review the vendor split header to ensure that it has a valid quantity. If it is set to zero, you will need to correct it by entering the appropriate quantity.
  Review Related Documents: Check the related documents (like purchase orders or invoices) to ensure that they are correctly populated and processed. Make sure that the quantities are correctly specified in these documents.
  Adjust Configuration: If the issue persists, it may be necessary to review the configuration settings for vendor split processing in the SAP system. Consult with your SAP Basis or configuration team to ensure that everything is set up correctly.
  Recreate the Document: If the document is corrupted or incorrectly set up, consider deleting and recreating the document to ensure that all fields are correctly populated.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), MIRO (Invoice Verification), or MIGO (Goods Movement) to investigate the documents related to the error.
  SAP Documentation: Refer to SAP Help documentation for detailed information on vendor split processing and error handling.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.