How To Fix /ACCGO/UIS_MSG391 - &1 item &2 is not a valid sales order

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/UIS_MSG -

• Message number: 391

• Message text: &1 item &2 is not a valid sales order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/UIS_MSG391 - &1 item &2 is not a valid sales order ?

  The SAP error message /ACCGO/UIS_MSG391 indicates that the item specified in the error message is not recognized as a valid sales order. This can occur in various scenarios, particularly when dealing with financial transactions, sales order processing, or integration between different SAP modules.
  Causes:
  
  Invalid Sales Order Number: The sales order number provided may not exist in the system or may have been deleted.
  Incorrect Item Number: The item number associated with the sales order may be incorrect or not linked to the specified sales order.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Authorization Issues: The user may not have the necessary permissions to access the sales order or its items.
  Integration Issues: If the sales order is being processed through an interface (e.g., EDI), there may be issues with the data being sent or received.
  
  Solutions:
  
  
  Verify Sales Order and Item: Check the sales order number and item number in the SAP system to ensure they are valid and exist in the database.
  
  Use transaction codes like VA03 (Display Sales Order) to verify the details.
  
  
  
  Check for Deletions: Ensure that the sales order has not been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
  
  
  Data Consistency Check: Run consistency checks or reports to identify any data integrity issues. This may involve checking related tables for missing entries.
  
  
  User Authorization: Ensure that the user has the necessary authorizations to access the sales order. This can be checked with the security team or by reviewing user roles.
  
  
  Review Integration Settings: If the error occurs during an integration process, review the settings and mappings to ensure that the data being sent is correct and matches the expected format.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order).
  SAP Documentation: Review SAP documentation related to sales order processing and error handling for more insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the error message /ACCGO/UIS_MSG391 effectively.