How To Fix /ACCGO/TSDB085 - Exception from proxy: application or system fault

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/TSDB -

• Message number: 085

• Message text: Exception from proxy: application or system fault

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/TSDB085 - Exception from proxy: application or system fault ?

  The SAP error message /ACCGO/TSDB085 Exception from proxy: application or system fault typically indicates an issue with the communication between the SAP system and a backend service or application. This error can arise in various contexts, often related to the use of SAP's Application Interface Framework (AIF) or when dealing with proxy calls in SAP.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external service or application.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external service can lead to this error.
  Service Unavailability: The backend service that the proxy is trying to communicate with may be down or not responding.
  Data Issues: Invalid or unexpected data being sent in the request can cause the backend service to throw an exception.
  Authorization Issues: The user or service account may not have the necessary permissions to access the backend service.
  Timeouts: The request may be timing out due to long processing times on the backend service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the backend service. You can use tools like ping or telnet to test connectivity.
  Review Configuration: Verify the configuration settings in both the SAP system and the backend service. Ensure that endpoints, ports, and authentication methods are correctly set up.
  Service Status: Check the status of the backend service to ensure it is running and available. If it is down, you may need to restart it or contact the service provider.
  Data Validation: Review the data being sent in the request to ensure it meets the expected format and constraints of the backend service.
  Check Authorizations: Ensure that the user or service account has the necessary permissions to access the backend service.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system or the backend service.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error. This can provide more context on what went wrong.
  Debugging: If you have access to the development environment, consider debugging the proxy call to identify the exact point of failure.
  Consult Documentation: Review the documentation for the specific SAP module or service you are working with, as it may provide additional insights into common issues and their resolutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.