How To Fix /ACCGO/STOA_SETTLMNT068 - Zero shipment quantity: App Doc &1, item &2 not relevant for settlement

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/STOA_SETTLMNT -

• Message number: 068

• Message text: Zero shipment quantity: App Doc &1, item &2 not relevant for settlement

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/STOA_SETTLMNT068 - Zero shipment quantity: App Doc &1, item &2 not relevant for settlement ?

  The SAP error message /ACCGO/STOA_SETTLMNT068 indicates that there is a zero shipment quantity for a specific application document and item, which makes it not relevant for settlement. This error typically arises in the context of settlement processes in SAP, particularly in the area of logistics and accounting.
  Cause:
  
  Zero Shipment Quantity: The primary cause of this error is that the shipment quantity for the specified document and item is zero. This means that there are no goods or services to settle.
  Incorrect Document Status: The document may not be in the correct status for settlement, or it may have been incorrectly processed.
  Data Entry Errors: There may be errors in data entry or configuration that led to the shipment quantity being recorded as zero.
  Business Logic: The business logic defined in the system may dictate that only items with a non-zero quantity can be settled.
  
  Solution:
  
  Check Shipment Quantity: Verify the shipment quantity for the specified application document and item. If it is indeed zero, determine if this is correct based on your business process.
  Review Document Status: Ensure that the document is in the correct status for settlement. If it is not, you may need to change its status or process it further.
  Correct Data Entry: If the zero quantity is due to an error, correct the data entry in the relevant documents (e.g., purchase orders, delivery documents).
  Consult Business Logic: Review the business rules and logic that govern the settlement process to ensure that they align with your operational requirements.
  Use Transaction Codes: Utilize relevant transaction codes (e.g., VL03N for display delivery, ME23N for display purchase order) to investigate the details of the document and item in question.
  Check Configuration: If necessary, check the configuration settings in the system related to settlement processes to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to logistics and settlement, such as KSB1 (Cost Centers: Actual Line Items) or CJI3 (Project Actual Line Items).
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional guidance on settlement processes.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., SAP S/4HANA, SAP ECC) for more context on settlement processes and error handling.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.