How To Fix /ACCGO/STOA018 - In-Store Sales vendor not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/STOA -

• Message number: 018

• Message text: In-Store Sales vendor not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/STOA018 - In-Store Sales vendor not found ?

  The SAP error message /ACCGO/STOA018 In-Store Sales vendor not found typically indicates that the system is unable to find a vendor associated with a specific in-store sales transaction. This can occur in various scenarios, such as when processing sales orders, invoices, or other related transactions in the SAP system.
  Cause:
  
  Missing Vendor Master Data: The vendor may not be created in the system, or the vendor master data may be incomplete or inactive.
  Incorrect Vendor Assignment: The transaction may be referencing a vendor that is not correctly assigned to the relevant sales organization or distribution channel.
  Configuration Issues: There may be configuration issues in the system that prevent the vendor from being recognized in the context of in-store sales.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in missing or incorrect vendor information.
  
  Solution:
  
  
  Check Vendor Master Data:
  
  Go to the vendor master data transaction (e.g., XK03 for display).
  Verify that the vendor exists and is active.
  Ensure that the vendor is assigned to the correct company code and purchasing organization.
  
  
  
  Review Transaction Data:
  
  Check the transaction that triggered the error to ensure that the correct vendor is being referenced.
  Make sure that the vendor is linked to the appropriate sales organization and distribution channel.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to in-store sales and vendor assignments in the SAP system.
  Ensure that the necessary settings for vendor integration in the context of in-store sales are correctly configured.
  
  
  
  Data Consistency Check:
  
  If data migration was involved, perform a consistency check to ensure that all necessary vendor data has been migrated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XK03 (Display Vendor), ME23N (Display Purchase Order), and VA03 (Display Sales Order) to investigate vendor-related issues.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or fixes.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access vendor data and perform transactions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.