How To Fix /ACCGO/SCP_MSG087 - Sales document is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/SCP_MSG -

• Message number: 087

• Message text: Sales document is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/SCP_MSG087 - Sales document is missing ?

  The SAP error message /ACCGO/SCP_MSG087 Sales document is missing typically occurs in the context of the SAP system when there is an attempt to process a sales document that cannot be found or does not exist in the system. This error can arise in various scenarios, such as during the execution of a transaction, report, or integration process.
  Causes:
  
  Incorrect Document Number: The sales document number being referenced may be incorrect or mistyped.
  Document Deletion: The sales document may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary authorizations to access the sales document.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing documents.
  Configuration Issues: There may be configuration issues in the system that prevent the sales document from being recognized.
  
  Solutions:
  
  Verify Document Number: Check the sales document number for accuracy. Ensure that it is entered correctly and corresponds to an existing document.
  Check Document Status: Use transaction codes like VA03 (Display Sales Order) to check if the document exists and is in the correct status.
  Review Authorizations: Ensure that the user has the necessary permissions to access the sales document. This may involve checking user roles and authorizations.
  Check for Deletion or Archiving: Investigate if the document has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any underlying system issues or configuration problems.
  Integration Checks: If the error is occurring in an integrated environment, check the integration settings and logs to ensure that data is being transferred correctly between systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order) for troubleshooting.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues related to this error message.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to SAP documentation for more details on sales document processing and error handling.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.