How To Fix /ACCGO/SCP_MSG020 - Order &1 has not been called-off

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/SCP_MSG -

• Message number: 020

• Message text: Order &1 has not been called-off

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/SCP_MSG020 - Order &1 has not been called-off ?

  The SAP error message /ACCGO/SCP_MSG020 Order &1 has not been called-off typically relates to issues in the context of the SAP S/4HANA system, particularly in the area of order management or supply chain processes. This error indicates that a specific order (denoted by &1) has not been "called-off," meaning that the system is expecting some action to be taken on that order, but it has not been executed.
  Cause:
  
  Order Status: The order may not be in the correct status to be processed. For example, it might be in a "created" status rather than "released" or "active."
  Missing Call-Off: The order might require a call-off action that has not been performed. This could be due to user oversight or a process issue.
  Configuration Issues: There may be configuration settings in the system that are preventing the order from being processed correctly.
  Data Integrity Issues: There could be missing or incorrect data associated with the order that is causing the system to reject the call-off.
  
  Solution:
  
  Check Order Status: Verify the status of the order in question. Ensure that it is in a state that allows for the call-off to be executed.
  Perform Call-Off: If the order requires a call-off action, ensure that this action is performed. This may involve navigating to the appropriate transaction or screen in SAP to execute the call-off.
  Review Configuration: Check the configuration settings related to order management and ensure that they are set up correctly. This may involve consulting with your SAP Basis or configuration team.
  Data Validation: Review the data associated with the order for any inconsistencies or missing information. Correct any issues found.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional guidance or troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing orders, such as CO02 (Change Production Order) or CO03 (Display Production Order).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user attempting to perform the call-off has the necessary authorizations to do so.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.