How To Fix /ACCGO/OE_MSG335 - No contract was determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/OE_MSG -

• Message number: 335

• Message text: No contract was determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/OE_MSG335 - No contract was determined ?

  The SAP error message /ACCGO/OE_MSG335 No contract was determined typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system was unable to find a valid contract for the transaction or operation being processed. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Contract: The most common cause is that there is no contract available for the customer or the specific service being processed.
  Contract Expiration: The contract may have expired or been terminated, making it unavailable for new transactions.
  Incorrect Customer Data: The customer data may not be correctly linked to the contract, leading to the inability to find a valid contract.
  Configuration Issues: There may be configuration issues in the system that prevent the correct determination of contracts.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that affect contract determination.
  
  Solutions:
  
  Check Contract Availability: Verify that a valid contract exists for the customer and the service. You can do this by checking the contract management module in SAP.
  Review Contract Status: Ensure that the contract is active and has not expired or been terminated.
  Validate Customer Data: Check the customer master data to ensure it is correctly set up and linked to the appropriate contracts.
  Configuration Review: Review the configuration settings related to contract determination in SAP. Ensure that the rules for contract determination are correctly defined.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data or transactional data that may affect contract determination.
  Consult Documentation: Refer to SAP documentation or notes related to contract management and error handling for additional guidance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) or SE11 (Data Dictionary) to investigate related data.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.