How To Fix /ACCGO/OE_MSG231 - Call-off exists for sales order &1. Cannot reverse sales order.


/ACCGO/OE_MSG231 - Overview

  • Message type: E = Error

  • Message class: /ACCGO/OE_MSG -

  • Message number: 231

  • Message text: Call-off exists for sales order &1. Cannot reverse sales order.

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  • Self-Explanatory Message

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/ACCGO/OE_MSG231 - Details

  • The SAP error message /ACCGO/OE_MSG231 Call-off exists for sales order &1. Cannot reverse sales order. typically occurs in the context of sales order processing, particularly when there are call-offs (or releases) associated with a sales order that prevent it from being reversed or deleted.
    
    Cause: Call-off Exists: The primary reason for this error is that there are one or more call-offs (subsequent orders or deliveries) linked to the sales order you are trying to reverse. This means that the sales order has been partially fulfilled or has dependencies that need to be addressed first. Document Flow: The sales order may have a document flow that includes deliveries, invoices, or other related documents that are preventing the reversal. Business Logic: The system is designed to maintain data integrity and prevent the reversal of orders that have been processed further down the line.
    Solution: To resolve this error, you can take the following steps: Check Call-offs: Review the sales

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