How To Fix /ACCGO/OE_MSG170 - No data found for ticket key &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/OE_MSG -

• Message number: 170

• Message text: No data found for ticket key &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/OE_MSG170 - No data found for ticket key &1 ?

  The SAP error message /ACCGO/OE_MSG170 No data found for ticket key &1 typically indicates that the system is unable to find any data associated with the specified ticket key. This can occur in various contexts, such as when working with the SAP Convergent Charging (SAP CC) or other related modules.
  Causes:
  
  Invalid Ticket Key: The ticket key provided may be incorrect or does not exist in the system.
  Data Deletion: The data associated with the ticket key may have been deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to access the data related to the ticket key.
  System Configuration: There may be issues with the configuration of the system or the relevant modules that handle ticketing.
  Timing Issues: The ticket may not have been processed yet, or there may be a delay in data synchronization.
  
  Solutions:
  
  Verify Ticket Key: Check the ticket key for any typos or errors. Ensure that it is the correct key you are trying to access.
  Check Data Existence: Use transaction codes or reports to verify if the data associated with the ticket key exists in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data related to the ticket key.
  Consult Logs: Check system logs for any errors or warnings that might provide more context about the issue.
  Data Refresh: If the data is expected to be there but is not, consider refreshing the data or reprocessing the relevant transactions.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches.
  Documentation: Review the SAP documentation for the specific module you are working with to understand how ticketing is managed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.