How To Fix /ACCGO/OE_MSG084 - Purchase Order &1 &2 is not marked for return

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/OE_MSG -

• Message number: 084

• Message text: Purchase Order &1 &2 is not marked for return

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/OE_MSG084 - Purchase Order &1 &2 is not marked for return ?

  The SAP error message /ACCGO/OE_MSG084 Purchase Order &1 &2 is not marked for return typically occurs in the context of the SAP system when trying to process a return for a purchase order (PO) that is not set up to allow returns. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  PO Not Marked for Return: The primary reason for this error is that the purchase order in question has not been flagged or marked to allow returns. This could be due to the settings in the purchase order itself or the configuration in the system.
  Incorrect PO Type: The type of purchase order may not support returns. For example, certain types of POs (like service POs) may not have return functionality.
  Business Process Configuration: The business process or configuration settings in the SAP system may not allow for returns for certain materials or vendors.
  
  Solution:
  
  
  Check PO Settings: Review the purchase order in question to ensure that it is marked for return. You can do this by checking the PO details in the SAP system.
  
  Go to the transaction code ME23N (Display Purchase Order) and check the relevant fields.
  
  
  
  Modify PO: If the PO is not marked for return, you may need to modify the PO to allow returns. This may involve changing the PO type or adjusting the settings in the PO.
  
  If you have the necessary permissions, you can use transaction ME22N (Change Purchase Order) to make the necessary adjustments.
  
  
  
  Consult with Configuration Team: If you are unable to change the PO settings or if the issue persists, consult with your SAP configuration team. They may need to adjust the configuration settings related to purchase orders and returns.
  
  
  Check Material Master Data: Ensure that the material associated with the PO is set up correctly in the material master data to allow returns.
  
  
  Review Vendor Settings: Sometimes, vendor-specific settings may restrict returns. Check the vendor master data to ensure that it allows for returns.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to purchase order processing and returns to understand the requirements and configurations.
  User Roles and Permissions: Ensure that the user attempting to process the return has the necessary roles and permissions to make changes to purchase orders.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, further investigation may be required, potentially involving SAP support.