How To Fix /ACCGO/OE_CALLOF_API031 - Partner details missing for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/OE_CALLOF_API -

• Message number: 031

• Message text: Partner details missing for item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/OE_CALLOF_API031 - Partner details missing for item &1 ?

  The SAP error message /ACCGO/OE_CALLOF_API031 Partner details missing for item &1 typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the Advanced Compliance Reporting (ACR) or similar functionalities that require partner details for specific items in a document.
  Cause:
  This error indicates that the system is unable to find the necessary partner details (such as customer or vendor information) for the specified item in the document. This can happen due to several reasons:
  
  Missing Partner Data: The item in question does not have the required partner data (e.g., sold-to party, ship-to party, etc.) maintained in the document.
  Incorrect Configuration: The configuration for partner determination may not be set up correctly, leading to missing partner information.
  Data Inconsistencies: There may be inconsistencies or missing entries in the master data related to the partners.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Details:
  
  Go to the document (e.g., sales order, purchase order) where the error occurred and check the item details.
  Ensure that all required partner information is filled in for the item.
  
  
  
  Maintain Partner Data:
  
  If partner details are missing, you may need to maintain them. This can typically be done in the document itself or by updating the relevant master data (e.g., customer or vendor master records).
  
  
  
  Review Partner Determination Procedure:
  
  Check the partner determination procedure in the configuration settings. Ensure that the procedure is correctly set up to determine the necessary partners for the document type you are working with.
  
  
  
  Check Master Data:
  
  Verify that the master data for the partners (customers, vendors) is complete and accurate. This includes checking for any missing or incorrect entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the partner details are being missed.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), ME23N (Display Purchase Order), or BP (Business Partner) to check and maintain partner details.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches or updates.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing partner details for the specified item.