How To Fix /ACCGO/OE_CALLOF_API028 - Incoterms is missing in the SO item data, line &1

/ACCGO/OE_CALLOF_API028 - Overview

• Message type: E = Error

• Message class: /ACCGO/OE_CALLOF_API -

• Message number: 028

• Message text: Incoterms is missing in the SO item data, line &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/OE_CALLOF_API028 - Incoterms is missing in the SO item data, line &1 ?

  The SAP error message /ACCGO/OE_CALLOF_API028 Incoterms is missing in the SO item data, line &1 indicates that the Incoterms (International Commercial Terms) are not specified for a particular line item in a Sales Order (SO). Incoterms are essential for defining the responsibilities of buyers and sellers in international transactions, including who is responsible for shipping, insurance, and tariffs.
  
  Cause:
  
  Missing Incoterms: The most straightforward cause is that the Incoterms field is left blank for the specified line item in the Sales Order.
  
  Configuration Issues: There may be issues with the configuration of the Sales Order or the related master data (like customer or material master) that prevents the Incoterms from being populated automatically.
  Data Entry Error: The user may have inadvertently skipped entering the Incoterms during the creation or modification of the Sales Order.
  
  
  Solution:
  
  
  Check Sales Order Item: Go to the Sales Order in question and check the line item specified in the error message.