How To Fix /ACCGO/NS_STL078 - System error while triggering create washout request to 3PT

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/NS_STL -

• Message number: 078

• Message text: System error while triggering create washout request to 3PT

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/NS_STL078 - System error while triggering create washout request to 3PT ?

  The SAP error message /ACCGO/NS_STL078 typically indicates a system error that occurs during the process of creating a washout request to a third-party (3PT) system. This error can arise from various underlying issues, and resolving it may require a systematic approach. Here’s a breakdown of potential causes, solutions, and related information:
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system or in the integration with the third-party system can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the relevant tables or master data can trigger this error.
  Authorization Problems: The user triggering the request may not have the necessary authorizations to perform the action.
  System Performance: High system load or performance issues can lead to timeouts or failures in processing requests.
  Network Issues: Connectivity problems between the SAP system and the third-party system can cause communication failures.
  Program Errors: Bugs or issues in the custom code or standard SAP programs related to the washout request process.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to the washout request and ensure they are correctly set up.
  Validate Data: Ensure that all required data is present and consistent. Check for missing master data or transactional data that may be needed for the request.
  Review Authorizations: Verify that the user has the necessary permissions to create washout requests. Adjust roles and authorizations as needed.
  Monitor System Performance: Check system performance metrics and logs to identify any bottlenecks or issues that may be affecting processing.
  Network Diagnostics: Test the network connection between the SAP system and the third-party system to ensure there are no connectivity issues.
  Debugging: If you have access to the development environment, consider debugging the program to identify the exact point of failure.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 for application logs or ST22 for dump analysis.
  Documentation: Review SAP documentation related to washout requests and third-party integrations for any specific requirements or known issues.
  Community Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By systematically addressing these areas, you should be able to identify the root cause of the error and implement an appropriate solution.