How To Fix /ACCGO/MSGCL_C_LIFT007 - Reference price cannot be 0

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MSGCL_C_LIFT -

• Message number: 007

• Message text: Reference price cannot be 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/MSGCL_C_LIFT007 - Reference price cannot be 0 ?

  The SAP error message /ACCGO/MSGCL_C_LIFT007 with the description "Reference price cannot be 0" typically occurs in the context of the SAP system when dealing with pricing, especially in modules related to finance or controlling, such as SAP S/4HANA or SAP ECC.
  Cause:
  This error indicates that a reference price, which is required for a particular transaction or calculation, has been set to zero. This can happen due to various reasons, such as:
  
  Missing Master Data: The material or service being processed does not have a valid price maintained in the master data.
  Incorrect Configuration: The pricing procedure or condition records may not be set up correctly, leading to a situation where the system cannot determine a valid reference price.
  Data Entry Error: During the transaction entry, a user may have inadvertently entered a zero price.
  Integration Issues: If the system is integrated with other modules or external systems, there may be issues in data transfer that result in a zero price being passed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Master Data:
  
  Verify that the material or service has a valid price maintained in the relevant master data (e.g., material master, service master).
  Ensure that the price is not set to zero in the pricing conditions.
  
  
  
  Review Pricing Configuration:
  
  Check the pricing procedure and condition records in the system to ensure they are correctly configured.
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to maintain or update pricing conditions.
  
  
  
  Data Entry Validation:
  
  Review the transaction entry to ensure that no zero prices are being entered inadvertently.
  Implement validation checks in the user interface to prevent zero prices from being saved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional configuration steps.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the transaction to identify where the zero price is being set or passed in the process.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for pricing and master data management, such as MM03 (Display Material), ME11 (Create Purchasing Info Record), and VK11/VK12.
  SAP Notes: Search for SAP Notes related to pricing issues or the specific error message for additional insights or patches.
  User Exits and BAdIs: If custom logic is involved, check for any user exits or BAdIs that might affect pricing calculations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to prevent it from occurring in the future.