How To Fix /ACCGO/MCK_NEGO000 - Pricing doc &1 at item &2 is currently being processed by user &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/MCK_NEGO -

  • Message number: 000

  • Message text: Pricing doc &1 at item &2 is currently being processed by user &3

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/MCK_NEGO000 - Pricing doc &1 at item &2 is currently being processed by user &3 ?

    The SAP error message /ACCGO/MCK_NEGO000 indicates that a pricing document is currently being processed by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same pricing document simultaneously, leading to a lock situation.

    Cause:

    1. Concurrent Access: Another user is currently editing or processing the same pricing document.
    2. Session Lock: The document may be locked due to a previous session that has not been properly closed or has timed out.
    3. Long Processing Time: If a user is taking a long time to process the document, it can lead to this error for other users trying to access it.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for the other user to finish processing the document and then try again.
    2. Check User Sessions: If you have access, check the user sessions in the system to see who is currently processing the document. You can use transaction code SM04 or AL08 to view active user sessions.
    3. Contact the User: If possible, contact the user who is processing the document to see if they can complete their task or release the lock.
    4. Transaction Lock Release: If the session is stuck or the user is no longer active, a system administrator may need to release the lock using transaction code SM12 to delete the lock entry.
    5. Review System Logs: Check system logs for any issues that may have caused the lock to persist longer than expected.

    Related Information:

    • Transaction Codes:
      • SM04: Display Users
      • AL08: Global Users
      • SM12: Display and Delete Locks
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to pricing documents and locking mechanisms to understand how they work and best practices for avoiding such issues.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or support for further investigation.

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