How To Fix /ACCGO/MCK_MSG_MAINT067 - Outbound Queue failed. Queue has been retriggerd for contract &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/MCK_MSG_MAINT -

  • Message number: 067

  • Message text: Outbound Queue failed. Queue has been retriggerd for contract &1.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/MCK_MSG_MAINT067 - Outbound Queue failed. Queue has been retriggerd for contract &1. ?

    The SAP error message /ACCGO/MCK_MSG_MAINT067 Outbound Queue failed. Queue has been retriggered for contract &1 typically indicates an issue with the outbound processing of a message related to a contract in the SAP system. This error is often associated with the SAP Contract Management or similar modules where outbound queues are used to process messages or data related to contracts.

    Cause:

    1. Technical Issues: The outbound queue may have encountered a technical issue, such as a communication failure with an external system or a problem with the message format.
    2. Data Issues: There may be inconsistencies or missing data in the contract that is causing the outbound processing to fail.
    3. Configuration Issues: Incorrect configuration settings in the message processing or in the related modules can lead to failures in the outbound queue.
    4. System Performance: High system load or performance issues can also lead to timeouts or failures in processing the outbound queue.

    Solution:

    1. Check the Outbound Queue: Use transaction code SMQ1 (for outbound queues) to check the status of the queue. Look for any specific error messages or details that can provide insight into the failure.
    2. Analyze the Error Log: Review the error logs for more detailed information about the failure. You can use transaction SLG1 to check application logs related to the specific contract or message processing.
    3. Data Validation: Ensure that all required data for the contract is complete and valid. Check for any missing or incorrect entries that could be causing the issue.
    4. Reprocess the Queue: If the issue has been resolved, you can manually reprocess the outbound queue. This can often be done directly from the queue management screen.
    5. Check Configuration: Review the configuration settings related to the outbound processing and ensure they are set up correctly.
    6. System Performance: If the issue is related to system performance, consider checking system resources and performance metrics. You may need to optimize the system or schedule processing during off-peak hours.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1, SMQ2, SLG1, and SOST (for monitoring sent messages).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues or provide patches related to this error.
    • Documentation: Review the documentation for the specific SAP module you are working with, as it may provide additional insights into message processing and troubleshooting steps.

    If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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